Terms of Service

1. Acceptance of Terms

Welcome to KronoSync! As you have just clicked our Terms of Service, please take a moment to carefully read the following pages. These Terms of Service ("Terms", "Terms of Service") govern your use of our web pages located at kronosync.com and our scheduling platform operated by KronoSync LLC.

By accessing or using our booking platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service, but please let us know by emailing hello@kronosync.com so we can try to find a solution.

Your agreement with us includes these Terms and our Privacy Policy ("Agreements"). You acknowledge that you have read and understood Agreements, and agree to be bound by them.

These Terms apply to all visitors, users and others who wish to access or use the Service. Thank you for being responsible.

2. Description of Service

Our Service provides appointment scheduling, calendar management, and booking functionality. Features include:

• Online booking pages and calendar scheduling
• Google Calendar integration and synchronization
• Email notifications and reminders
• File upload and document sharing capabilities
• Payment processing through Stripe
• Team collaboration and invitation features
• Custom forms and client management

3. Communications

By creating an Account on our Service, you agree to subscribe to newsletters, marketing or promotional materials and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing hello@kronosync.com.

4. Account Registration and Security

4.1 Age Requirement

Service is intended only for access and use by individuals at least eighteen (18) years old. By accessing or using any of our Service, you warrant and represent that you are at least eighteen (18) years of age and with the full authority, right, and capacity to enter into this agreement and abide by all of the terms and conditions of Terms. If you are not at least eighteen (18) years old, you are prohibited from both the access and usage of Service.

4.2 Account Creation

When you create an account with us, you guarantee that you are above the age of 18, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on Service.

To access our Service, you must create an account through our authentication provider (Clerk). You agree to:

• Provide accurate, current, and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Be responsible for all activities under your account

4.3 Account Security

You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

4.4 Username Policy

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization. You may not use as a username any name that is offensive, vulgar or obscene.

4.5 Business Use

If you are using the Service on behalf of a business or organization, you represent that you have authority to bind that entity to these Terms.

5. Purchases and Payment Terms

5.1 General Purchase Terms

If you wish to purchase any product or service made available through Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

5.2 Payment Processing

We may employ the use of third party services for the purpose of facilitating payment and the completion of Purchases. Payments are processed through Stripe, our third-party payment processor. By using payment features, you agree to Stripe's Terms of Service and acknowledge that we do not store your payment information. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.

5.3 Order Refusal and Cancellation

We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons. We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

5.4 Subscriptions

Some parts of Service are billed on a subscription basis ("Subscription(s)"). You will be billed in advance on a recurring and periodic basis ("Billing Cycle"). Billing cycles are set either on a monthly or annual basis, depending on the type of subscription plan you select when purchasing a Subscription.

At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it or we cancel it. You may cancel your Subscription renewal either through your online account management page or by contacting our customer support team.

A valid payment method, including credit card, is required to process the payment for your subscription. You shall provide us with accurate and complete billing information including full name, address, state, zip code, telephone number, and a valid payment method information. By submitting such payment information, you automatically authorize us to charge all Subscription fees incurred through your account to any such payment instruments.

Should automatic billing fail to occur for any reason, we will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.

5.5 Free Trial

We may, at our sole discretion, offer a Subscription with a free trial for a limited period of time ("Free Trial").

You may be required to enter your billing information in order to sign up for Free Trial. If you do enter your billing information when signing up for Free Trial, you will not be charged until Free Trial has expired. On the last day of Free Trial period, unless you cancelled your Subscription, you will be automatically charged the applicable Subscription fees for the type of Subscription you have selected.

At any time and without notice, we reserve the right to (i) modify Terms of Service of Free Trial offer, or (ii) cancel such Free Trial offer.

5.6 Fee Changes

We, in our sole discretion and at any time, may modify Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.

We will provide you with a reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective. Your continued use of Service after Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.

5.7 Transaction Fees

For payment collection features, standard Stripe processing fees apply. These fees are separate from our service fees and are retained by Stripe.

5.8 Refunds

Except when required by law, paid Subscription fees are non-refundable. Refund requests must be submitted within 30 days of payment. We reserve the right to issue refunds at our discretion. Payment disputes should be directed to Stripe's dispute resolution process.

6. Contests, Sweepstakes and Promotions

Any contests, sweepstakes or other promotions (collectively, "Promotions") made available through Service may be governed by rules that are separate from these Terms of Service. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms of Service, Promotion rules will apply.

7. Content

Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material ("Content"). You are responsible for Content that you post on or through Service, including its legality, reliability, and appropriateness.

By posting Content on or through Service, You represent and warrant that: (i) Content is yours (you own it) and/or you have the right to use it and the right to grant us the rights and license as provided in these Terms, and (ii) that the posting of your Content on or through Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person or entity. We reserve the right to terminate the account of anyone found to be infringing on a copyright.

You retain any and all of your rights to any Content you submit, post or display on or through Service and you are responsible for protecting those rights. We take no responsibility and assume no liability for Content you or any third party posts on or through Service. However, by posting Content using Service you grant us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through Service. You agree that this license includes the right for us to make your Content available to other users of Service, who may also use your Content subject to these Terms.

We have the right but not the obligation to monitor and edit all Content provided by users. In addition, Content found on or through this Service are the property of KronoSync LLC or used with permission. You may not distribute, modify, transmit, reuse, download, repost, copy, or use said Content, whether in whole or in part, for commercial purposes or for personal gain, without express advance written permission from us.

8. Acceptable Use Policy

8.1 Permitted Use

You may use Service only for lawful purposes and in accordance with Terms. You may use our Service for legitimate business and personal scheduling purposes only.

8.2 Prohibited Activities

You agree not to use Service:

• In any way that violates any applicable national or international law or regulation
• For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content or otherwise
• To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail", "chain letter," "spam," or any other similar solicitation
• To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity
• In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity
• To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of Service, or which, as determined by us, may harm or offend Company or users of Service or expose them to liability

8.3 Additional Prohibited Uses

Additionally, you agree not to:

• Use Service in any manner that could disable, overburden, damage, or impair Service or interfere with any other party's use of Service, including their ability to engage in real time activities through Service
• Use any robot, spider, or other automatic device, process, or means to access Service for any purpose, including monitoring or copying any of the material on Service
• Use any manual process to monitor or copy any of the material on Service or for any other unauthorized purpose without our prior written consent
• Use any device, software, or routine that interferes with the proper working of Service
• Introduce any viruses, trojan horses, worms, logic bombs, or other material which is malicious or technologically harmful
• Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of Service, the server on which Service is stored, or any server, computer, or database connected to Service
• Attack Service via a denial-of-service attack or a distributed denial-of-service attack
• Take any action that may damage or falsify Company rating
• Otherwise attempt to interfere with the proper working of Service

8.4 Content Guidelines

All content you upload or share must:

• Comply with applicable laws and regulations
• Not infringe on third-party intellectual property rights
• Not contain confidential information of third parties
• Be appropriate for business and professional use

9. Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en

10. Intellectual Property Rights

10.1 Our Rights

Service and its original content (excluding Content provided by users), features and functionality are and will remain the exclusive property of KronoSync LLC and its licensors. Service is protected by copyright, trademark, and other laws of the United States. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

10.2 Your Content

You retain ownership of content you upload or create using our Service. By using the Service, you grant us a non-exclusive, worldwide license to use, store, and process your content solely to provide the Service.

10.3 Copyright Policy

We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on Service infringes on the copyright or other intellectual property rights ("Infringement") of any person or entity.

If you are a copyright owner, or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement, please submit your claim via email to hello@kronosync.com, with the subject line: "Copyright Infringement" and include in your claim a detailed description of the alleged Infringement as detailed below, under "DMCA Notice and Procedure for Copyright Infringement Claims"

You may be held accountable for damages (including costs and attorneys' fees) for misrepresentation or bad-faith claims on the infringement of any Content found on and/or through Service on your copyright.

10.4 DMCA Notice and Procedure for Copyright Infringement Claims

You may submit a notification pursuant to the Digital Millennium Copyright Act (DMCA) by providing our Copyright Agent with the following information in writing (see 17 U.S.C 512(c)(3) for further detail):

• an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright's interest;
• a description of the copyrighted work that you claim has been infringed, including the URL (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work;
• identification of the URL or other specific location on Service where the material that you claim is infringing is located;
• your address, telephone number, and email address;
• a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
• a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

You can contact our Copyright Agent via email at hello@kronosync.com

11. Error Reporting & Feedback

You may provide us either directly at hello@kronosync.com or via third party sites and tools with information and feedback concerning errors, suggestions for improvements, ideas, problems, complaints, and other matters related to our Service ("Feedback"). You acknowledge and agree that: (i) you shall not retain, acquire or assert any intellectual property right or other right, title or interest in or to the Feedback; (ii) Company may have development ideas similar to the Feedback; (iii) Feedback does not contain confidential information or proprietary information from you or any third party; and (iv) Company is not under any obligation of confidentiality with respect to the Feedback. In the event the transfer of the ownership to the Feedback is not possible due to applicable mandatory laws, you grant Company and its affiliates an exclusive, transferable, irrevocable, free-of-charge, sub-licensable, unlimited and perpetual right to use (including copy, modify, create derivative works, publish, distribute and commercialize) Feedback in any manner and for any purpose.

12. Data and Privacy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information. By using the Service, you consent to our privacy practices as described in our Privacy Policy.

We comply with applicable data protection regulations, including CCPA where applicable.

8. Third-Party Integrations

8.1 Google Services

Our Google Calendar integration is subject to Google's Terms of Service and Privacy Policy. We are not responsible for Google's services or policies.

8.2 Stripe Payment Processing

Payment processing is subject to Stripe's Terms of Service. Stripe is responsible for payment processing and security.

8.3 Clerk Authentication

User authentication is managed by Clerk and is subject to their terms and privacy policies.

9. Service Availability and Modifications

9.1 Service Availability

We strive to maintain high availability but do not guarantee uninterrupted service. We may perform maintenance, updates, or modifications that temporarily affect service availability.

9.2 Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time with or without notice.

10. Termination

10.1 Termination by You

You may terminate your account at any time by contacting us or using account deletion features in the Service.

10.2 Termination by Us

We may terminate or suspend your account immediately if you:

• Violate these Terms of Service
• Engage in fraudulent or illegal activities
• Fail to pay required fees
• Compromise the security or integrity of the Service

10.3 Effect of Termination

Upon termination, your access to the Service will cease immediately. We may retain your data for a reasonable period for legal and business purposes as outlined in our Privacy Policy.

11. Disclaimers and Limitation of Liability

11.1 Service Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

11.3 Maximum Liability

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

12. Indemnification

You agree to indemnify, defend, and hold harmless us, our affiliates, officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third party's rights
• Any content you upload or share through the Service

13. Dispute Resolution

13.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to conflict of law principles.

13.2 Mandatory Arbitration

PLEASE READ THIS ARBITRATION PROVISION CAREFULLY. IT AFFECTS YOUR RIGHTS AND HOW DISPUTES ARE RESOLVED.

Except for disputes that qualify for small claims court, any dispute, controversy, or claim arising out of or relating to these Terms, your use of our Services, or your relationship with us (including any dispute regarding the interpretation, validity, or enforceability of these Terms or this arbitration provision) shall be resolved exclusively through binding arbitration rather than in court.

The arbitration will be administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules and its Supplementary Procedures for Consumer-Related Disputes. The arbitration will be conducted before a single arbitrator in the English language.

13.3 Arbitration Procedures

• Location: The arbitration will take place in Los Angeles County, California, or at another location that is reasonably convenient to both parties.
• Costs: Each party will bear their own costs of arbitration and attorney fees, unless applicable law requires otherwise.
• Discovery: Discovery will be limited to what is necessary for a fair resolution of the dispute.
• Confidentiality: The arbitration proceeding and any award will be confidential.
• Enforcement: Any arbitration award may be entered as a judgment in any court of competent jurisdiction.

13.4 Exceptions to Arbitration

Notwithstanding the above, the following disputes are not subject to arbitration:

• Claims filed in small claims court, provided the matter remains in small claims court and proceeds only on an individual basis
• Claims seeking equitable relief to stop unauthorized use or infringement of intellectual property rights
• Claims related to the validity, enforceability, coverage, or scope of this arbitration provision

13.5 Class Action and Collective Relief Waiver

YOU AND WE AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. Unless both you and we agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.

If this class action waiver is found to be unenforceable, then the entire arbitration provision will be null and void, but the remainder of these Terms will remain in effect.

13.6 Severability of Arbitration Provision

If any part of this arbitration provision is deemed invalid or unenforceable, the remainder of this arbitration provision will remain in effect. However, if the class action waiver in Section 13.5 is deemed invalid or unenforceable, the entire arbitration provision will be null and void.

13.7 Opt-Out Right

You have the right to opt out of this arbitration provision by sending written notice of your decision to opt out to hello@kronosync.com within thirty (30) days of first becoming subject to this arbitration provision. Your notice must include your name, address, and a clear statement that you want to opt out of this arbitration provision. If you opt out, you will not be subject to this arbitration provision, but all other terms of these Terms will still apply.

14. Miscellaneous

14.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service.

14.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

14.3 No Waiver

Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

14.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.

15. Contact Information

If you have any questions about these Terms of Service, please contact us at: